Name: Clinique Riviera — knowledge base (specialties, services, admission, FAQ)
Creator: Clinique Riviera Multidisciplinaire
License: https://creativecommons.org/licenses/by-nd/4.0/

Admission procedure — Clinique Riviera, Casablanca

The steps to follow to prepare your admission to the clinic.

1
Pre-admission
- Initial contact by phone, online or in person.
- Visit of the rooms or suites.
- Provide your contact details and personal information for a faster welcome on the day of admission.
2
Preparing your documents
- ID (national card or passport).
- Sealed letter from your doctor
- Complete medical file
- Insurance card
- Any other documents required by your insurer
3
Welcome at reception
- Administrative registration.
- Choice of room or suite type, subject to availability.
- Signing the necessary documents (consent, administrative formalities, cover).
4
Medical care
- Referral to the relevant department.
- Meeting the care team.
- Setting up the care protocol or the hospital stay programme.
5
Settling into your room
- Escort to your room by the reception team.
- Introduction to the equipment and services available.
- Practical information given to the patient and their family.
6
During your stay
- Medical and nursing care around the clock.
- Access to the various departments (radiology, sample collection, operating theatres, emergencies).
- Regular communication with the family and updates on the patient’s progress.
7
Leaving the clinic
- Medical report and discharge prescriptions.
- Follow-up advice and any further appointments.
- Completion of administrative formalities and handover of documents for your insurer.